Help to use this site

If you are having a problem using the Live Well Directory website, or would like to give us some feedback, please fill in our online contact form by clicking hereYou can also send us an email to or telephone 0300 77 77 007.


Alternatively, there is a user guide to help you find your way around the website. You can download our step-by-step user guide in the Documents area of this page.


Our video below explains how to carry out a keyword search to find a local service or information. Keyword searches are good for when you know what type of service or information you are looking for.



To view this video in high definition, click the cog symbol (the settings) at the bottom of the video screen, and change the quality to 720p.
If you wish to listen to the commentary, please turn your sound on.
To make the video bigger on your screen, click the full screen button at the bottom of the video screen.