Help to use this site

The video below shows you how to carry out a keyword search and how to filter your results. A keyword search is useful if you already know what service you are looking for. It also explains how to create a shortlist.


You are also able to register for a Live Well account. This means that you will be able to create a list of favourite services that will be there every time you visit the site and log in. You can register here and you will be asked to create a user name and a password. You will also need an email address.


To add a listing to your favourites just click on “Add to favourites” on the service listing. Make sure you have logged in first.


If you are having an issue using the Live Well Directory, or would like to give us some feedback, please fill in our online contact form. You can also email  or call 0300 77 77 007.



To view this video in high definition, click the cog symbol (the settings) at the bottom of the video screen, and change the quality to 720p.
If you wish to listen to the commentary, please turn your sound on.
To make the video bigger on your screen, click the full screen button at the bottom of the video screen.