Cruse Bereavement Care


Telephone and email support for anyone affected by bereavement. 


The helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. If someone you know has died and you need to talk, call our helpline. As well as offering emotional support, we can also signpost to other useful organisations.

Email support

We are currently experiencing very high demand and our email services are suspended until we can catch up with the backlog. We are very sorry for any inconvenience this causes. Our telephone helpline services are still available during this time.

Service Details

Cruse Bereavement Care
Service Type:
Help lines
What groups of people is this for?:
The general public
What age groups is this for?:
Any age
What areas of the city is this for?:
People from anywhere in the city
How can I access this service?:
Call or email
When is this service open?:
Monday and Friday 9.30am-5pm (excluding bank holidays) and Tuesday, Wednesday and Thursday 9:30am-8pm
How much will it cost me?:
A maximum of 7 pence per minute to call, plus your telephone provider's access charge.
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Council Area:

This page was last updated on 04 May 2018

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This page was last updated on 04 May 2018

Contact Details

Contact Name:
PO Box 800, Richmond, Surrey, TW9 1RG
0808 808 1677